Understanding Lash Product Needs Across Different Markets

Product Preferences by Market

Some markets prefer lightweight, natural lash styles, while others favor darker, fuller, or more dramatic effects.

Clear Product Terminology

Terms such as narrow fan, wide fan, short stem, long stem, pointed base, and heat-bonded base should be confirmed through written specifications, images, videos, or samples.

Products Designed for the Target Customer

VNLASHES reviews the customer’s sales channel, target audience, preferred lash style, and price positioning.

Product Preferences by Market

Some markets prefer lightweight, natural lash styles, while others favor darker, fuller, or more dramatic effects.

Clear Product Terminology

Terms such as narrow fan, wide fan, short stem, long stem, pointed base, and heat-bonded base should be confirmed through written specifications, images, videos, or samples.

Products Designed for the Target Customer

VNLASHES reviews the customer’s sales channel, target audience, preferred lash style, and price positioning.

Clear International OEM Order Management

International OEM orders may involve many products, specifications, packaging files, and communication across different time zones.

Product Preferences by Market

Some markets prefer lightweight, natural lash styles, while others favor darker, fuller, or more dramatic effects.

Clear Product Terminology

Terms such as narrow fan, wide fan, short stem, long stem, pointed base, and heat-bonded base should be confirmed through written specifications, images, videos, or samples.

Products Designed for the Target Customer

VNLASHES reviews the customer’s sales channel, target audience, preferred lash style, and price positioning.

Clear International OEM Order Management

International OEM orders may involve many products, specifications, packaging files, and communication across different time zones.

Confirming Complete Product Specifications

– Product Type
– Curl, Length and Thickness
– Volume, Fan Width and Base Style
– Fiber Finish
– Single-Length or Mixed-Length Format
– Rows or Fans per Box
– Packaging Requirements
– Quantity per SKU

Managing Multiple SKUs

Each SKU is organized according to its product specifications, quantity, and packaging format to help reduce mixing or labeling errors.

Samples and Product References

Approved samples, reference images, and previous order information can be used to support more accurate production and easier reordering

SCommunication Across Languages and Time Zones

Important product, packaging, payment, and shipping information should be recorded in writing.

Export Documentation Support for International Orders

Incomplete or inconsistent documents may cause delays during transportation or customs clearance.

Documents Before Production and Payment

Depending on the order, customers may receive:

• Quotation
• Proforma invoice
• Order confirmation
• Payment information

Documents for International Shipping

Shipping documents may include:

• Commercial invoice
• Packing list
• Carton quantities and weights
• Product descriptions
• Receiver information
• Shipping references

Accurate Shipment Information

Product descriptions, quantities, declared values, carton details, and receiver information should be reviewed before shipment.

Importer Responsibilities

VNLASHES supports the preparation of export and shipping information.

The buyer or appointed importer remains responsible for confirming local import regulations, taxes, duties, licenses, labeling rules, and other requirements in the destination market.

Cost-Effective International Shipping Guidance

Shipping costs can significantly affect the final landed cost of an OEM order.

Comparing Shipping Methods

• International express courier
• Air freight
• Sea freight
• Customer-appointed freight forwarder
• Other available logistics arrangements

Balancing Cost and Delivery Time

Express courier may be suitable for samples, smaller orders, or urgent restocking.
Air freight may be practical for larger shipments requiring faster delivery, while sea freight may be more cost-effective for high-volume orders planned in advance.

Reducing Avoidable Shipping Costs

• Carton dimensions
• Actual weight
• Dimensional weight
• Destination surcharges
• Packaging arrangement
• Delivery method
• Customs handling

Supporting Customer-Appointed Forwarders

Customers may use their own freight forwarder or logistics partner.

Secure Order and Payment Guidance

VNLASHES follows a clear order confirmation and payment process to help customers review important information before transferring funds

Using Verified Payment Information

Customers should verify the beneficiary name, bank information, and payment instructions before completing the transfer.

Clear Payment Terms

Depending on the order value, product customization, and agreed conditions, payment may include:

• A deposit before production
• The remaining balance before shipment
• Other mutually confirmed payment arrangements

Maintaining Transaction Records

• Quotations
• Proforma invoices
• Order confirmations
• Payment receipts
• Relevant communication
• Shipping documents

Frequently Asked Questions About Global OEM Cooperation

Yes. Customers can share their target country, customer group, preferred lash styles, and sales channel.

Yes. Samples, product images, technical lists, or packaging references can help clarify the expected product.

Yes. An order can include multiple types of eyelash trays, pre-made fans, individual fans, narrow fans, and special products.

Each SKU needs to have its specifications and quantity clearly confirmed.

VNLASHES prepares commercial and packing information commonly required for international shipments.
The exact documents depend on the order, destination, shipping method, and agreed responsibilities.

Yes. Customers may appoint their preferred freight forwarder.
VNLASHES can coordinate shipment preparation and pickup information with the selected provider.

VNLASHES helps customers compare practical options based on shipment size, destination, delivery time, and available services.

Customers should check the official quotation or proforma invoice and confirm payment instructions through an approved VNLASHES contact.

Yes. Sample confirmation may be arranged for customized products or packaging, depending on the project requirements.

VNLASHES manages customer product specifications, packaging files, and commercial information separately and uses them only for the confirmed project.